Posted by: episystechpubs | October 15, 2013

Editor’s Corner: Email Rules and Considerations

Over the last few years, I know we’ve going over email etiquette, email greetings, and other related topics. For the next couple of days I have another list of rules to live by when it comes to sending email. The original list is from my friends (okay, I don’t have a clue who any of these people are) at DailyWritingTips, but I have adapted it a little.

1. Send business email from a businesslike address. Not that any of you are on a job search, but if you are networking or inquiring on a new position somewhere, you might want to forego using your email address sassypants. Keep your return address clean and simple.

2. I believe this is already a rule as far as JHA email goes:
Avoid using animations, complicated fonts, and busy backgrounds in your messages.

3. Use the Subject line to state the purpose of the message distinctly and concisely.

4. Use a formal salutation unless you’re on a first-name basis with the recipient. For most of us here, we are addressing coworkers by first name (or pet name). Important: It is unwise to use “Love Monkey,” “Boo,” or “Sugar Blossom” when addressing upper management, no matter what their pet name is.

5. Use short paragraphs separated by line spaces to clearly and concisely communicate well-organized information. Don’t clutter your message with a lot of details or with digressions.

Kara Church

Senior Technical Editor

619-542-6773 | Ext: 766773

NOTICE: This electronic mail message and any files transmitted with it are intended
exclusively for the individual or entity to which it is addressed. The message,
together with any attachment, may contain confidential and/or privileged information.
Any unauthorized review, use, printing, saving, copying, disclosure or distribution
is strictly prohibited. If you have received this message in error, please
immediately advise the sender by reply email and delete all copies.

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