Posted by: episystechpubs | October 16, 2013

Editor’s Corner: Email Etiquette, Part II

My apologies for the blatant error in yesterday’s opening sentence. I’m afraid my Wonder Woman exterior has been shattered to reveal I am a mere mortal. I know, it’s sad when the mystery fades.

Today, I have a few more tidbits from DailyWritingTips to keep your business email looking and sounding professional. As with yesterday’s tips, I’ve started with their information and made some revisions.

1. Conclude with a summary and, if you have any requests, a courteous and concise explanation of actions you would like the recipient to perform. If you are not requesting a response, simply inform or remind the recipient that your services are available, or mention something similar that is appropriate to the context.

2. Sign off with “Sincerely,” “Kind regards,” or the like. Include your name and use one of the approved JHA signature formats. For guidelines on company signatures standards, go to: jhaToday> Departments > Marketing > Marketing Library (in the left column)> JHA Corporate Collateral > Corporate Email Signature Standards.

3. Use your email program’s spell-checking tool! It doesn’t catch every error, but it will save you from some embarrassment.

4. Proofread your message and read it aloud in a separate pass. If you used any language that might not be perceived as professional, save the message without sending it and review it later, when you can be more objective about whether it is appropriate.

Hint: Anything that requires a grawlix (@#*&!) or a trip to the Urban Dictionary for a definition should probably be left out.

Kara Church

Senior Technical Editor

619-542-6773 | Ext: 766773

NOTICE: This electronic mail message and any files transmitted with it are intended
exclusively for the individual or entity to which it is addressed. The message,
together with any attachment, may contain confidential and/or privileged information.
Any unauthorized review, use, printing, saving, copying, disclosure or distribution
is strictly prohibited. If you have received this message in error, please
immediately advise the sender by reply email and delete all copies.

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