Posted by: episystechpubs | June 24, 2014

Nifty Nuggets: Eliminate “technicalese”

I came across an article on technical writing that said to avoid using "technicalese." Technicalese is writing that sounds like it was written by a robot rather than by a human.

This article mentioned some tips to help you avoid sounding like a robot. These tips can also be applied to business writing.

· Eliminate jargon: only use a technical term if it is appropriate for the audience and another word doesn’t fit the situation.

o Original: You cannot file maintain this field.

o Revision: You cannot perform file maintenance on this field.

· Write simply: avoid unnecessary words, sentences, and paragraphs. Make text as concise and straightforward as possible. For example:

o Original: As you answer questions and provide feedback, we will use your input to continue improving how our documentation answers your questions.

o Revision: We will use your feedback to continue to improve our documentation.

· Use active voice as much as possible: active voice makes your writing more direct and easier to understand. For example:

o Original: The specified amount rather than the standard payment amount is taken.

o Revision: Episys collects the specified amount rather than the standard payment amount.

Thank you,

Jackie Solano

Technical Writer, Episys Technical Publications

Symitar®

8985 Balboa Avenue

San Diego, California 92123

Direct Line: 619-542-6711

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